cvk4's Terms & Conditions

cvk4 is an online gaming and betting platform that provides various gaming services for users in Bangladesh, including cricket betting, live casino, slot games, and fishing games.

• These Terms may be updated at any time. We will post a notice on the platform when changes are made.
• Continuing to use the platform after updated Terms are published will be considered acceptance of those updated Terms.
• These Terms are written in Bengali and will be interpreted in accordance with applicable laws of Bangladesh.
• cvk4 is not responsible for any advertisements or claims made by third parties.

2.1 Age Requirement & Eligibility

To open and use an account on the cvk4 platform, you must meet the following conditions:

• You must be at least 21 years of age (for those aged 21 and above only).
• You must provide genuine and accurate personal information.
• You may operate only one account in your own name and for your own benefit.
• More than one account per person on any single device or IP address is not permitted.

2.2 Registration Process

During account registration, you must accurately provide your full name, mobile number, and any other required details. Providing false information may result in the account being temporarily suspended or permanently closed, and any pending winnings may be cancelled.

2.3 Identity Verification (KYC)

cvk4 reserves the right to verify your identity at any time. For this purpose, a copy of your National Identity Card (NID), passport, or another government-issued ID may be requested. If identity verification is not completed, the withdrawal process for winnings may be temporarily delayed.

You are solely responsible for keeping your account secure. cvk4 will not be liable for any loss caused by unauthorized access or password theft.

• Do not share your login password with anyone.
• If you suspect any unauthorized activity on your account, notify our support team immediately.
• After logging in on a public or shared device, end your session and log out.
• Allowing a third party to operate your account is strictly prohibited.

4.1 Deposits

The following payment methods are accepted for depositing funds at cvk4:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — Mobile financial service of the postal department
• Rocket — Dutch-Bangla Bank's mobile wallet service
• Upay — United Commercial Bank's mobile payment solution

4.2 Withdrawals

Any of the above payment methods can be used to withdraw your winnings. The following rules apply at the time of withdrawal:

• The minimum withdrawal amount is ৳800.
• Withdrawals are typically completed within 15 minutes to 2 hours.
• The payment account used for withdrawal must be registered in your name.
• If identity verification has not been completed, the withdrawal process may be delayed.
• In cases of fraud or suspicious activity, withdrawals may be temporarily suspended.

4.3 Transaction Responsibility

It is your responsibility to provide accurate details of your payment account. cvk4 will not be liable if a transaction fails due to incorrect information.

cvk4 believes that gaming is a form of entertainment and should be enjoyed responsibly. We are deeply mindful of the wellbeing of our users.

• Only bet an amount that, if lost, will not cause financial harm to you or your family.
• Avoid gaming with borrowed money.
• If you notice signs of gaming addiction in yourself or someone close to you, seek help.
• cvk4 offers the option to set account limits or request a temporary self-exclusion — contact our support team.
• It is the responsibility of guardians to keep minors away from this platform.

For more information on responsible gaming, visit our Responsible Gaming page.

cvk4 uses SSL encryption and modern cybersecurity measures to keep your personal information secure. Details on how your information is collected, used, and protected are set out in our Privacy Policy.

• Your personal and financial information is not sold to third parties.
• Some information may be used in the verification process for identity verification and fraud prevention purposes.
• Information may be provided in response to lawful requests from law enforcement agencies, in compliance with applicable law.
• Your account and transaction data is stored securely.

To the maximum extent permitted by applicable law, cvk4 will not be liable for the following:

• If a gaming session is interrupted due to loss of internet connection, server downtime, or technical issues from a third party.
• Losses caused by problems with the user's own device or software.
• Issues arising from delays or failures by a third-party payment processor.
• Losses caused by the user's own negligence or intentional errors.
• Unforeseen circumstances (force majeure) such as natural disasters, cyberattacks, or government restrictions.

cvk4 reserves the right to take the following actions at any time:

• Add, modify, or remove any game, service, or feature.
• Temporarily suspend the platform for maintenance purposes.
• Temporarily or permanently close accounts that violate the rules.
• Make necessary changes to these terms and conditions.

For significant changes, cvk4 will attempt to give you advance notice. However, in urgent situations, action may be taken without prior notice.

12.1 Contact Us

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat — Available 24/7 in Bengali and English
• Email: [email protected]

12.2 Dispute Resolution

Any dispute between cvk4 and a user will first be addressed through discussion and mutual agreement. Contact the support team, present your complaint in detail, and attach any necessary evidence. We will review your complaint and respond as quickly as possible.